Privacy Policy

What we collect

We mainly collect contact and inquiry data submitted by importers, distributors, wholesalers, ingredient buyers, retail sourcing teams and other commercial stakeholders.

Why we collect it

We use submitted information to answer inquiries, prepare quotations, coordinate samples, discuss specifications, manage commercial follow-up and improve customer service.

How we protect it

We apply reasonable technical and organizational controls appropriate to a small-to-medium B2B trading website and to the sensitivity of the information we process.

Website visitors

If you browse our website, we may process limited technical data necessary for site performance, security, cookie preference storage and traffic diagnostics.

Business contacts

If you submit an inquiry or communicate with us regarding organic or conventional dried fruits, product specifications, documentation, samples, packing formats, shipment planning or pricing discussions, we may process the contact details and message content you provide.

Information you provide directly

• Company name
• Contact person name
• Business email address
• Phone or WhatsApp number
• Country and market location
• Product interest and category preferences
• Estimated volumes, packaging requests or supply requirements
• Message content, specifications and purchase-related comments
• Any files, sample requests or technical details voluntarily shared later by email

Information collected automatically

• IP address and approximate network information
• Browser type, operating system and device information
• Referrer URL and visited page path
• Date, time and server request metadata
• Basic cookie preference status
• Form submission event data and anti-spam indicators
• Technical logs needed for security, delivery diagnostics and system administration

Inquiry response

To review incoming requests, reply to product questions, provide commercial information and maintain communication with prospective buyers.

Quotation and offer preparation

To understand product interest, volume expectations, target market, packing requirements and other factors needed to prepare a relevant quotation or commercial response.

Sample coordination

To organize sample discussions, confirm product type, crop expectations, size preference, moisture or sulfur requirements, organic status and intended application.

Operational follow-up

To support communication related to documentation, lead times, certification discussions, quality claims, shipment coordination and after-sales service.

Customer relationship management

To maintain an organized record of previous inquiries, prior discussions, requested products and communication history for continuity and service consistency.

Security and fraud prevention

To detect spam, abusive traffic, suspicious form submissions, misuse of website infrastructure and attempts to disrupt or exploit the site.

Typical commercial details we may review

• Requested product type such as dried apricots, figs, mulberries, raisins, prunes, cherries or dates
• Organic, conventional or dual-range preference
• Bulk, foodservice, industrial or private label packaging format
• Expected annual, seasonal or trial order volume
• Destination market and compliance expectations
• Target quality profile and specification alignment
• Documentation and certification requirements

Why that matters

This information helps us avoid generic responses and provide commercially useful communication. It allows us to identify whether the requested product is suitable, whether the inquiry matches our sourcing and processing structure, and whether further discussion on pricing, samples, crop timing, packaging or documentation is appropriate.

Legitimate interests

We have a legitimate interest in running a secure website, answering business inquiries, maintaining records of sales communication, preventing misuse, improving response quality and supporting normal commercial operations.

Pre-contractual and contractual necessity

Where you ask for pricing, samples, specifications, documents or supply planning, processing your contact information and request details may be necessary to take steps related to a potential or active commercial relationship.

Submitted fields

The form may collect company name, contact person, email, phone, country, selected product interest, estimated volume, message content and hidden anti-spam fields.

Technical metadata

Depending on server configuration, we may record IP address, submission time, referrer, browser information, handler URL values and server-side diagnostics.

Operational purpose

This data helps us review the origin and context of the inquiry, respond accurately, reduce spam, validate message delivery and maintain internal communication records.

Essential functionality cookies

These may be used to remember whether you accepted a cookie banner, preserve interface preferences or support basic session-level website behavior.

Performance and diagnostic tools

If enabled now or later, website performance or traffic tools may collect information such as visited pages, device type, browser environment and general interaction patterns.

Service providers

• Website hosting providers
• Email delivery or mail routing providers
• IT maintenance or security service providers
• Business software providers used for communication or record management

Operational counterparties

In a genuine supply discussion, limited information may be shared internally or with relevant processing, logistics, documentation or certification parties only where needed to evaluate feasibility, support order preparation, coordinate shipment or meet trade documentation requirements.

Typical international scenarios

• Inbound inquiries from buyers outside Turkey
• Cross-border email routing and storage
• Shipment or documentation coordination involving overseas contacts
• Certification, inspection or logistics communication involving external partners

Our approach

Where international transfers occur, we seek to keep the information limited to what is reasonably necessary for the communication or transaction at hand and to work with commercially standard systems.

Inquiry records

Basic inquiry history may be retained for follow-up, repeat business communication, internal reference and customer service continuity.

Operational records

If an inquiry leads to sampling, quotations, documentation review or commercial cooperation, related records may be retained longer where operationally justified.

Technical logs

Server and security logs may be retained for shorter periods unless needed for troubleshooting, abuse detection or legal reasons.

Typical safeguards

• Access limitation to authorized personnel or service providers
• Basic anti-spam and form abuse controls
• Hosting and server-level security measures
• Administrative controls over business communications
• Efforts to minimize unnecessary data collection
• Reasonable monitoring for suspicious activity and delivery issues

Security limitations

No website, email workflow, hosting environment or internet transmission system can be guaranteed to be fully secure. Although we take reasonable steps to protect data, users should understand that some residual risk exists whenever information is transmitted online.

Access

Ask what personal data we hold about you in connection with your inquiry or communication history.

Correction

Ask us to update inaccurate or incomplete information, such as contact details or company data.

Deletion

Ask us to delete data where retention is no longer justified or where law permits deletion.

Objection

Object to processing based on legitimate interests where your circumstances justify doing so.

Restriction

Request restricted use of data in situations where accuracy, necessity or legal basis is under review.

Communication choices

You may ask us not to continue non-essential commercial follow-up if you no longer wish to be contacted.

When updates may happen

• When analytics, CRM or email tools change
• When website features expand
• When the contact form workflow is upgraded
• When legal or operational obligations require revision

How changes take effect

Updated versions will be posted on this page. The latest published version will apply from the time it is made available on the website unless stated otherwise.

Company details

• Company: Atlas Global Trading Co.
• Email: contact@atlastradehouse.com
• Location: Malatya, Turkey
• Website: organicdriedfruits.food

Best use of this contact channel

This email address may be used for privacy inquiries, data correction requests, communication preferences, record clarification, or general commercial questions related to our dried fruit supply programs.

Collected

Contact details, inquiry content, commercial request information and limited technical website data.

Used for

Inquiry replies, quotations, sample discussions, trade communication, customer service, security and administration.

Shared only when needed

With hosting, email, IT or operational partners only where reasonably necessary for service delivery or compliance.